This Shipping Policy applies to all orders placed on collectablemart.com, owned and operated by Cmeac Communications Pvt Ltd.

1. Shipping Locations

  • We currently ship across India.

  • At this time, international shipping is not available.

2. Order Processing Time

  • Orders are processed within 1–2 working days after successful payment.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

  • Standard delivery usually takes 3–7 working days, depending on your location.

  • Delivery timelines may vary due to courier delays, weather conditions, or regional restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly shown at checkout before payment.

  • Any promotional free-shipping offers will be mentioned on the website.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link or tracking number via email or message.

  • You can use this to track your shipment until delivery.

6. Delivery Attempts

  • Our courier partners will make multiple delivery attempts.

  • If delivery fails due to incorrect address or unavailability, the order may be returned to us.

7. Damaged or Missing Items

  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

  • Share clear photos or videos of the package and product to help us resolve the issue quickly.

8. Address Accuracy

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.

  • We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.

9. Delays Beyond Control

We are not responsible for delays caused by:

  • Natural disasters

  • Government restrictions

  • Courier partner issues

  • Unexpected logistical problems

10. Contact Information

For shipping-related questions or support, contact us at:

Company Name: Cmeac Communications Pvt Ltd
Address:
103–104, Prime Plaza, 1st Floor, JV Patel Compound,
BM Marg, Opp. Railway Station,
Prabhadevi (West), Mumbai – 400013, India

📧 Email: info@collectablemart.com